Licensing issue effecting some users

Incident Report for OpenGround Cloud

Resolved

This incident has been resolved.
Posted Nov 08, 2021 - 11:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 08, 2021 - 10:15 UTC

Identified

Bentley IMS have confirmed a issue https://status.bentley.com/
Posted Nov 08, 2021 - 10:06 UTC

Investigating

Some users are experiencing "No Licenses" error message
Posted Nov 08, 2021 - 09:52 UTC
This incident affected: London (uksouth) (Internal Services, Web API), Australia East (Internal Services, Web API), and N.Virginia (eastus) (Internal Services, Web API).
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